Terms and Conditions | De Vere Grand Brighton

Welcome to De Vere Grand Brighton. By accessing our website or booking a stay at our hotel, you agree to abide by the following Terms and Conditions. Please read these carefully before making a reservation.

1. Reservations and Bookings
All reservations made through our website, third-party booking platforms, or by phone are subject to availability. A valid payment method is required at the time of booking to guarantee your reservation. You will receive a confirmation email with the details of your booking.

2. Cancellations and Amendments

Flexible Rates: If you booked a flexible rate, cancellations or changes can be made free of charge up to 24 hours before the check-in date.
Non-Refundable Rates: Non-refundable bookings cannot be canceled or amended, and full payment is due at the time of booking.
For group bookings or special events, specific cancellation terms may apply, which will be communicated at the time of booking.

3. Check-In and Check-Out

Check-in time: From 3:00 PM
Check-out time: By 11:00 AM
Early check-in or late check-out requests are subject to availability and may incur additional charges.

4. Payment Terms
Full payment is required at check-in unless otherwise specified. We accept major credit and debit cards. Cash payments are accepted with valid identification. Additional charges such as room service, dining, and other extras will be payable upon check-out.

5. Guest Conduct
We expect all guests to behave in a manner that is respectful to hotel staff, property, and other guests. We reserve the right to refuse service or evict any guest who violates these terms.

6. Damages and Liability
Guests are responsible for any damages caused to hotel property during their stay. We may charge your payment method for any repairs, replacements, or cleaning costs incurred as a result of damage or excessive cleaning required.

7. Health and Safety
Guests must comply with all health and safety guidelines set by the hotel. Smoking is prohibited in all indoor areas of the hotel. Designated smoking areas are provided outside the property.

8. Personal Belongings
De Vere Grand Brighton is not responsible for any lost, stolen, or damaged personal belongings. We recommend using the in-room safe for valuables.

9. Privacy Policy
Our use of your personal data is governed by our Privacy Policy. By booking a stay with us, you consent to the use of your data as outlined in our Privacy Policy.

10. Governing Law
These Terms and Conditions are governed by the laws. Any disputes will be resolved in the courts.

11. Changes to Terms
We reserve the right to amend these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date.

If you have any questions about these Terms and Conditions, please contact us:

Address: De Vere Grand Brighton
King's Road
Brighton
BN1 2FW
United Kingdom

Thank you for choosing De Vere Grand Brighton. We look forward to making your stay a memorable one.