Privacy Policy
At De Vere Grand Brighton, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services. Please take a moment to read this policy carefully.
1. Information We Collect
We may collect the following types of personal information from you:
- Personal Details: Name, address, email, phone number, date of birth, and payment details.
- Booking Information: Details of your reservation, including arrival and departure dates, preferences, and special requests.
- Usage Data: Information about your interaction with our website, including IP address, browser type, and browsing behavior.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To process and manage your bookings or inquiries.
- To communicate with you regarding your reservation and stay.
- To improve our website and services by analyzing usage data.
- For marketing purposes, such as sending newsletters, promotions, or special offers (with your consent).
- To comply with legal obligations.
3. Sharing Your Information
We do not share your personal information with third parties unless it is necessary for:
- Processing payments through secure payment gateways.
- Managing reservations with trusted partners (e.g., travel agents, booking platforms).
- Complying with legal requests or law enforcement authorities.
4. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. Our website uses SSL encryption to safeguard any information you provide online.
5. Retention of Data
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. After this period, your data will be securely deleted or anonymized.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of any inaccurate or incomplete data.
- Request deletion of your personal data, subject to legal limitations.
- Withdraw consent for marketing communications at any time.
7. Cookies
Our website uses cookies to improve user experience and collect statistical information. You can choose to accept or decline cookies through your browser settings. For more information, please refer to our Cookie Policy.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us:
Address: King's Road
Brighton
BN1 2FW
United Kingdom
Thank you for trusting De Vere Grand Brighton. We value your privacy and are committed to safeguarding your personal information.